Wednesday, March 4, 2009

Guidelines and Standards


Welcome to The Vermont Country Store Community

Come on in, get to know us, and join in!

Our community is about who we are—not just what we do. Our goal is to make The Vermont Country Store Community a warm, inviting place for you to connect with us and others by sharing stories and memories. Our blog focuses on old-fashioned values, aging well and the values of a simpler time, to name just a few. Oh, and we'll be doing plenty of listening—we look forward to your comments and contributions.

You can learn about some of our community features below:

Blogs
The term “blog” is a blend of the words “web” and “log.” A blog is a place where writers share their thoughts and experiences and invite readers to comment on their entries. At our Community, you’ll find blogs written by the Orton Family, our merchants, customer service representatives, and other key members of The Vermont Country Store Family.

Profiles
In online communities, your profile is a way to share a little bit about yourself and express your personality with other community members. In our community, we encourage you to use your first name, last initial, city or town of residence, and state, as well as a photograph of yourself (instead of an avatar). We want to foster an environment of open and honest communication among our members. We are real people and want to celebrate our diversity—which we love about us and you.



The Vermont Country Store Community Standards and Guidelines

The Vermont Country Store Community has guidelines to help keep this a welcoming and positive community for all of us. While we review all user submissions before they are posted to ensure that the content is appropriate for the Website, we do ask our members to review the Guidelines below and abide by them.

In keeping with our goal to provide a warm, positive and healthy place to interact and get to know others, we may reject or remove material that isn’t (in our judgment) consistent with these standards and we’ll revoke posting privileges if we need to. We intend for the Website to provide a forum for the free exchange of information and frank discussion among users. But, since The Vermont Country Store prides itself on being a responsible corporate citizen, we cannot allow users to engage in conduct that is damaging to other users, The Vermont Country Store itself, or other companies. So use good judgment and please follow these guidelines!

Courteous
We encourage conversations between our members and us. We welcome the exchange of ideas including differences of opinion and healthy debates, but any posts that attack or harass an individual or group will be removed.

Respectful
We embrace a diverse collection of thoughts, ideas, and opinions, all with a sense of humor and good will. We welcome frank discussions, but offensive slang terms won’t do. Content that includes discrimination, cultural insensitivity, or defamation has no place in our community and will be removed. We don’t allow threatening, racist, abusive, hateful or violent language or behavior.

Comfortable
The Vermont Country Store Community members expect a clean, frank, environment for comfortable interaction. We’ll remove posts, member names, subject lines, photos, audio or video files containing profanity, sexually graphic or offensive material.

Appropriate
Naturally, we’ll remove anything that suggests or encourages illegal, inappropriate or dangerous behavior.

Useful
Post only those items readers will enjoy or find useful. We’ll remove spam, solicitations and the like. And you need to have permission to post any copyrighted content. If you submit photos or footage that includes persons other than yourself, you must have the express permission of the others included. Please do not submit photos with kids in them unless they’re your own!

Responsible
Please don’t post any personal info that you don’t want the world to know—your own or anyone else’s. The posting of personal information of any staff or user (real names, email addresses, home addresses, etc) should be avoided. It is common courtesy not to post personal information about other users. Any such information may be edited or removed by administrators/moderators at any time.


Linking
No links or URLs may be included in any member posted content.

Trolling
The Vermont Country Store Community will not tolerate trolls. People who post expressly for the purpose of getting a rise out of people or creating trouble will be summarily banned without any sort of warning.

The Vermont Country Store has the right to take content down for any reason.
Should you have any concerns or cause for dissatisfaction, The Vermont Country Store Community moderators want to know about it and can best assist you by speaking with you directly. Please contact our Customer Community Service Department here.

Thank you for following our community standards and keeping our community a fun place to be!

1 comment:

  1. I want to say thank you for the interesting articles and the great service. I am still under 50 but I love your store. Keep up the good work !

    ReplyDelete